FAQ’s

Our Service Standards

  • We are 100% reliable
  • We guarantee you will have an experienced DJ for your event
  • We only use high quality equipment which is all fully PAT tested
  • We are covered by £10Million Public Liability Insurance
  • We cover all events – Corporate, Charitable & Family Occasions
  • Contracts always given in advance for approval, so no hidden costs

 

What kind of music do you play?

Our knowledge and CD collection span the decades, encapsulates the finest musical moments from the 50s, the Rock & Roll years, the swinging 60s, sensational 70s, the 80s, 90s, 00s and the sounds of today. We also maintain a library of selected top requests. So whether you’re looking for a wedding disco, birthday disco, corporate disco, Christmas or New Year’s disco, look no further: we have definitely got the right music!

Are you happy to take requests?

Yes, we will be very happy to take requests on the night from you and your guests.

How much do you charge?

Our charges are based on the date, times, duration and location of your function, as almost every function has different requirements. If you are looking for the cheapest DJ available, we won’t be the right mobile disco service for you. However, you may be pleasantly surprised at how affordable our quote is.

Do you require a booking fee?

Yes, in order to secure your date a £100 booking fee is required and remainder is due 7 days before event.

What equipment will you bring?

The price quoted includes professional sound equipment and effects lighting suitable for the number of guests you have indicated. Put simply, we will come with the correct equipment to do a great job!

Do you confirm a booking in writing?

Yes, we issue you with a booking agreement, showing all the details about your function, which we both sign for your total peace of mind.

How can I be sure you won’t let me down?

The booking agreement is a contract between us which protects you as a customer and us as your DJ for the function you have booked. we will put you in touch with other recommended DJs in case of sickness, accident etc. and any money received (e.g. deposit or full payment) will pay the cover DJ directly.

How long do you need to set up and how much space do you require?

For most functions we will allow an hour for set up. For larger functions more time (and space) may be required. If the event is to be performed in a marquee, the ground needs to be flat and level with solid flooring, for health and safety reasons.

Does it make any difference to my cost if the party is upstairs?

We only ask whether the party is on the ground floor, first floor, etc. to ensure we know where we’re going to set up! It will often take longer to set up if the event is upstairs because of the extra time involved.

What kind of lighting do you use?

We have a selection of coloured lighting effects to create a party ambience at your venue. A smoke or haze machine used sensibly can dramatically enhance the lighting effect on the dance floor, please check in advance that your venue allows the use of a smoke/haze machine.

What will you be wearing?

Our dress code is smart casual, we will wear a shirt & tie or black tie (tuxedo) upon request. Please indicate your preference when making your enquiry.

Do you do children’s parties?

Yes – however, we do ask for parents or guardians to supervise children throughout the event!

Do you have Public Liability Insurance?

Yes, we hold Public Liability Insurance cover for up to £10million; a copy of our current certificate is available on request.

What about Health and Safety – is your equipment PAT tested?

Yes, our equipment is Portable Appliance (PAT) tested annually in accordance with the Health & Safety Executive, Electricity at Work Act 1989. A copy of our current test certificate is available on request.

Can I speak/meet with you before my function?

Yes, We always offer our clients a bespoke entertainment package with the personal touch that can only be achieved by discussing your unique ideas, dreams and exact requirements, we would be pleased to offer you FREE face to face and telephone consultations, this way we can be assured that we understand everything you would love for you entertainment to be perfect and give you the peace of mind that your entertainment will be of the highest professional calibre. We are happy to meet with you at your chosen venue, home or another place of your choice either during the day or evening, on a date most convenient to suit you.  So you can discuss any aspects of your event either face to face, by telephone or via email, or even all three!

How do I pay?

You may pay either the full amount or the booking fee by bank transfer, if you need to pay Cash or Cheque this can be arranged. The remaining balance is due at least 7 days prior to event by bank transfer unless individual arrangements have been made with us in advance. An invoice and/or receipt can be provided if required.

Are there any other requirements you need for the function?

We will need 2 x 13amp electrical sockets (mains supply) within 10 metres of the equipment location.

Please could you also arrange a van parking space as close to entrance as possible!

Still got unanswered questions?

Do not hesitate to contact us by phone or email and we will be happy to answer your individual questions.

Office: 01225 776556
Mobile: 07941 201529
Email: info@icebluediscos.co.uk